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We’ve compiled a list of the questions are asked the most often. Simply click on the question you are inquiring about.

Do you have a question we have not answered?  Fill out the form below.  To speak with a Customer Service Representative directly, please call us at (319) 647-8383, Monday-Friday, 8 a.m. to 5 p.m., CST.

We Are Usually Asked About

Q: How is shipping figured?

A: Shipping is always figured using the most economical method available. Shipping is based on dimensional weight and is out of our control. Please keep in mind that buckets are not small items and the median average full box weight is around 30lbs.

When shipping skid quantities the shipping address should be commercial with a dock and/or forklift for receiving pallets to keep costs as low as possible.

Q: I already have buckets, can I just buy lids?

A: Pails and Lids are manufactured to fit each other, therefore buying lids and pails from different manufacturers will not work 90% of the time.

We will gladly sell you only lids, but, if you have not purchased pails from us previously there is a strict no return policy on the lids.

Q; What is a Blem?

Blem plastic 3.5 gallon round bucket w/ wire bale handle with plastic roller gripBlem plastic 3.5 gallon round bucket w/ wire bale handle with plastic roller grip

 

A: Blem stands for Blemished. Our quality control ensures that our Blem products are the same quality product as our pure color buckets. Blem products are the first run or last run of a color cycle that come out with a bit of a blend of colors, or too dark or too light. Quality is not affected by odd colorations.

Q: Would your pricing be the same for retail and wholesale?

A: Purchase price is based on volume, and both retail and wholesale can purchase buckets from Affordable Buckets. .

Q: Do you ship internationally?

A: Our online ordering platform is only set up to ship within the United States. For international shipments please contact us at (319) 647-8383 or sales@affordablebuckets.com, and we will be happy to help.

Q: What is your return policy?

A: We will accept returns of defective products, most unused products, and damaged products as long as they comply with our Terms and Conditions. Certain products (such as special order items) are non-returnable. Returns are assessed on an individual basis, and may be subject to a 15% restock and shipping and handling fees.  Lids can not be returned if the bucket is not purchased from Affordable Buckets.  Please contact us if you have any questions.

Requests for returns can be made by emailing sales@affordablebuckets.com or calling (319) 647-8383.

Q: What is HDPE?

A: High Density Polyethylene (HDPE) is a plastic material that is economical, impact resistant, and provides a good moisture barrier. HDPE is best known for its naturally translucent appearance and flexibility. It is compatible with a wide range of products. The addition of color will make HDPE opaque, but not glossy. HDPE offers good protection at below freezing temperatures, but must not be used with products filled at over 180°F.

Q: What is Flexographic Printing?

A:  Flexographic printing uses flexible printing plates wrapped around rotating cylinders on a web press.  Each color of the label requires it’s own plate along with a lacquer plate.  Each plate, made of engineered photopolymer. As the plate cylinder rotates, an impression cylinder applies pressure to the substrate causing it to make contact with the inked relief of the plate.  Flexography, sometimes referred to as “surface printing,” is a method commonly used for printing on packaging.  Flexography uses quick-drying, semi-liquid inks, which in turn results in relatively high speeds of production

Q: Can I mix colors of products?

A:  Yes, we do allow mixing 2 colors per box by special request. If you would like to do this please Click Here to submit a quote request for the product you would like and we will follow up with you.

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BUYER INFORMATION: Buyer acknowledges that they are responsible for determining the suitability of their product for use with or in the products sold here. Dyes and colorings require a UN-DOT rated pail as they have a tendency to leach out of non rated pails with lids. Buyer must know their product and understand the specifications or ratings required of packaging their prodcut for interstate shipping. Seller is not giving and specifically disclaims all warranties, express or implied, including without limitation allow warranties of performance, merchantability, and fitness for a particular purpose. In no event shall Seller be liable for any special, incidental, or consequential damages or for damage in the nature of a penalty.